Return Window
Raise a return request within 7 days of delivery from your account orders page or customer support.
Customer Care
Returns & Exchanges
Simple and transparent return workflow.
We support returns and exchanges for eligible products in original condition, with quick verification and refund processing.
Eligible Items
Only unused, sealed and undamaged products with original packaging are accepted.
Non-returnable Items
Opened personal-care and hygiene-sensitive products are non-returnable unless damaged or wrong item delivered.
Refund Timeline
Approved returns are refunded to original payment source in 5-7 business days after pickup and quality check.